Theresa Grafenstine

Chief Audit Executive, Pentagon Federal Credit Union

United States

DATE: Wednesday, 12 July
TIME: 8:30-9:30 A.M. CET
CPEs: 1.2

General Session 7: Resilience in an Era of Disruption

We are living in an era of disruption where pandemics, social unrest, cyber-attacks, and geopolitical tensions have become the norm. Organizations can be equally disrupted by technological advances, like artificial intelligence (AI) or quantum computing, if they are not prepared. To survive in this era of disruption, organizations must shift from reactive approaches like traditional business continuity/disaster recovery (BCDR) models towards a holistic enterprise resilience model.

In this session, participants will:

Explore cyber and AI trends.

Gain an understanding of the impacts of disruption.

Examine regulatory focus on resilience.

Reflect on the differences between BCDR and enterprise resilience.

Learn about key considerations in an enterprise resilience model.

Terry Grafenstine has 25+ years of experience in the internal auditing and information technology profession. As CAE at Pentagon Federal Credit Union (PenFed), the second largest credit union in the U.S., she leads internal audit teams covering all aspects of operations. Her earlier roles included Managing Director in Deloitte’s Risk and Financial Advisory practice and appointed Inspector General of the U.S. House of Representatives. She currently serves on The IIA’s North American and Global Boards of Directors, including as 2023–24 Senior Vice Chair of the Global Board. She was recognized by The IIA as one of the “Top Ten Audit Thought Leaders of the Decade” and inducted into the American Hall of Distinguished Audit Practitioners. She was also ISACA’s Global Chair (2017–18) and a member of the AICPA Board of Directors.