Session details:

As the world becomes smaller, there is a good chance your meetings will be rich with people from a variety of different cultures. Whether your meetings are virtual or in-person, the need to have a core understanding of how different people in different cultures think and operate is critical.  This session will be your passport to learning how and why different cultures exist. Understanding cultural differences and similarities gives you the foundation for a much better understanding of where others are coming from. All people have prejudices and biases; the goal is not to eliminate them (that is impossible), but to gain self-awareness, and apply that to your thinking and your actions to obtain a more collaborative and professional result with others.   

In this session, participants will:

Understand exactly how one’s cultural origin affects everything — perception, communication styles, and especially expectations.

Gain insights into overcoming difficulties originating from unintentional as well as intentional bias, and techniques to avoid cultural faux pas.

Learn how to determine when a problem might be due to a cultural misperception (and when it is not), and communication tips that are known to help.